We accept online returns on full priced items and can offer either an exchange or refund. Please note that the returns process must be initiated within 14 days of the order date. To do so, please contact us advising us of your intention to return an item.

In-store purchases can be returned for exchange or store credit within 14 days of purchase. Items received outside of this time period will not be accepted. Exchanges are based on stock availability. Please note, in-store purchases are not eligible for refunds.

For an item to be eligible for return, it must be in its original condition, unworn and unwashed. All garment tags must be attached to the item and the item stored in its original packaging. All shipping costs incurred in connection with a return are the responsibility of the customer.

Please ensure that any returns are sent via courier so that the shipment may be
tracked. We accept no responsibility for the loss of any items that are being
returned, prior to their successful delivery back to our Hamilton East store.

All returns should be sent to:

BUSTLE BOUTIQUE

181 River Road

Hamilton East

Hamilton, 3216

Special/custom order items cannot be returned or exchanged if you change your mind/purchase the wrong product by mistake.

Recycle & Sale Items

Unfortunately, we cannot accept any refunds or exchanges on Recycle or sale items and the purchase of such items are final.